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On behalf of the drafters from Central Mapping Office, I want to thank you for the quality and
clarity of the paperwork you submitted for SHO 4100009303 - a development at 208St and 88
Ave. in Langley.
You provided offsets, end points and pipe lengths for everything that was installed or changed.
You used Liquid Paper on the parts of the drawing that didn't go as planned and legibly drew in
what actually was installed. You made the service orders match up to work shown on the
drawing. You signed! You dated! You provided the air test!
It may sound like a bit of an overreaction to be so pleased by good paperwork, but without it, we
struggle to do our jobs. Just wanted you to know that it is really appreciated.
Pat Glabush
Quality Assurance/Quality Control Technician
Terasen Gas Inc.
Got a call from the homeowner in Courtenay -she raved about the politeness of the crew, was totally
impressed with the construction process, and says they have a hard time seeing where the construction occurred on the property.
She was thrilled -thought I'd pass it on to you to pass on to CUC. Good job!
James Klassen
Sr. Energy Services Advisor
Terasen Gas (Vancouver Island) Inc.
I had a message from Jim of Duncan Heating who had spoken with Tina at Lakes Rd.
and she had nothing but good comments about the work that CUC did. She said that the quality of the install
was very high and the guys were very polite and pleasant.
Also a big Atta Boy for cam who pointed out early on that this service was very long (500 metres) and that helped
flag the necessity to get the service line charge paid up front.
John Moncur,
Energy Services Advisor
Terasen Gas Vancouver Island
Please pass along Whistler Staff's gratitude for the recent work completed
on short notice. Troy and his crew did a fine job, and allowed us to focus
on cleaning up our outstanding maintenance and plant site preparedness prior
to winter.
Thanks again.
Wayne Cankovic
Manager, Customer Service
Terasen Gas (Whistler) Inc.
The resident and applicant @ Sunningdale called to say what a fabulous job CUC did on the construction
of main line and service. It seems there were some concerned local residents watching very closely and of course
they had nothing to worry about. To quote 'it was a pleasure doing business with you'. Please pass on. Thanks.
James Klassen
Sr. Energy Services Advisor
Terasen Gas (Vancouver Island) Inc.
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About Us
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Canadian Utility Construction Corp. (CUC) is a recognized leader as a full service contracting company serving the natural gas industry since 1991 . Our industry has changed during those years, and so, too, has CUC. During that time, we have added utility locating services, water, telecom, cableTV and electric utility installation as well as other capabilities to our menu of construction services. CUC now offers a full line of distribution infrastructure services in markets throughout Canada .
Some things, however, don't change. Such as our devotion to safe operations, commitment to exacting quality standards and maintaining reliable equipment; while striving for innovation and continuous improvement, staying abreast of the latest technology, meeting customer deadlines and, most importantly, continually looking for opportunities to reduce our customers' total cost.
Our technology, equipment and, most importantly, highly trained and dedicated employees, consistently make CUC the high-quality, low-cost producer.
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Locations
CUC maintains a significant presence in the regions of Vancouver Island and Southwestern British Columbia including the Lower Mainland. With several strategically sited office locations on the Island and the Lower Mainland, CUC offers timely and low-cost serviceability to our local B.C. customers. With the experience of many successful projects completed from coast to coast, CUC will meet your construction requirements for directional drilling, excavating and turn-key underground utility installations through-out Canada.
At CUC, we pride ourselves on :
- Identifying customer requirements and doing it right the first time
- Low-cost production , with a spotlight on total cost reduction
- Seasoned leaders, local management
- Stability and substantial bonding capacity
- In-house resources to ensure that all regulatory requirements are met, or, exceeded
- Diverse modern fleet and equipment
- Dependability - Meeting deadlines
- Providing turn-key, customer-centric solutions
Our commitment to safety, quality, customer service and complete satisfaction
Corporate Goals
Canadian Utility Construction Corp.:
- Listens to our customers to understand their goals and objectives; and strives to exceed them.
- Identifies our customers technical requirements, and conforms to them.
- Does it right the first time.
- Communicates with our customers (Utility and Subscriber) as well as municipal and government authorities e.g.: informational door hangers, regular field meetings, customer performance reviews.
- Knows and strictly complies with all construction specifications and codes established by government authorities; local, provincial and national.
CUC Business Definition:
We provide a menu of best-cost solutions for quality conscious customers by supplying a highly qualified work force, quality equipment and experienced management services in the safe installation, rehab, repair, replacement and maintenance of reliable distribution systems.
Our core business focuses on energy distribution systems: Joint Trenching, Utility Locating, Trenchless, no-dig Construction, Turnkey projects, Small hole vacuum excavation, New Construction, Urban pipeline construction, Strategic Relationships, Urban restoration, and Replacement.
CUC Core Values
Always do what is right.
Treat all people with respect.
Work together.
Tell the truth.
Take care of your customers.
Be a good steward.
Keep it simple.
Never quit.
Remember... we dig ditches.
The last value is our favourite. It reminds us of who we are --- honest, hard-working people, proud of our profession --- what we do and how we do it. Our focus is not on Wall Street, but rather on Main Street and on what we do best --- serving our customers.
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